Helpful information
Frequently Asked Questions
Clear answers about privacy, packaging, product care, delivery availability, and checkout.
How is my order packaged?+
Orders are prepared in neutral outer packaging with no product names or sensitive descriptions visible on the outside. Product packaging is kept clean, protective, and discreet.
Do I need an account to order?+
No account is required to place an order. Account features may be added in a future release.
Where do you deliver?+
Delivery markets are being finalised. Before an order is fulfilled, Amorvani confirms service availability and any relevant import requirements for the delivery address.
Can I change my order after placing it?+
Contact customer care as soon as possible if your details need to change. Requests are reviewed before fulfilment whenever the order has not already entered dispatch.
How should I care for silicone products?+
Use a mild, fragrance-free cleanser and warm water unless the product instructions state otherwise. Dry fully before storage and keep products away from direct heat.
Are the intimate care products suitable for everyone?+
Skin needs vary. Review the ingredients and directions before use, perform a patch test where appropriate, and stop use if irritation occurs. The product pages do not replace medical advice.
Which payments will you accept?+
Accepted payment methods will be shown when online payment is enabled. No online payment is collected by the current storefront.
How will I receive order updates?+
Order and delivery updates are confirmed through the contact details provided at checkout and by customer care before dispatch.
How do I contact customer care?+
Email [email protected]. The site form opens a message in your email application and does not store it on this website.
Is my data private?+
Cart and order-confirmation details are kept in your browser only. Payment details are not collected online by the current storefront.
Still need help?
Contact customer care at [email protected].